Shipping policy
Shipping Policy
FedroTechnik
Last updated: January 2026
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1. General Information
FedroTechnik is committed to delivering your order quickly and reliably. This Shipping Policy explains how and when orders are processed, shipped, and delivered.
If you have any questions regarding shipping, please contact us:
Email: jurecerny@gmail.com
Phone: +420 730 465 841
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2. Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and public holidays) after payment is received.
If we experience a high volume of orders, processing times may be extended. In such cases, customers will be notified by email.
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3. Shipping Destinations
We currently ship to:
• Czech Republic
• European Union
• Other international destinations available at checkout
Shipping availability may vary depending on the destination.
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4. Shipping Rates & Delivery Estimates
Shipping costs are calculated and displayed at checkout.
Estimated delivery times:
• Czech Republic: 2–5 business days
• European Union: 3–10 business days
• International: 7–21 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
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5. Shipping Carriers
We work with reliable local and international shipping carriers. The carrier used depends on the destination and selected shipping method.
Tracking information will be provided by email once the order has been shipped, where available.
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6. Customs, Duties & Taxes
FedroTechnik is not responsible for customs duties, taxes, or additional fees imposed by local authorities. These charges are the responsibility of the customer.
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7. Delays & Lost Packages
FedroTechnik is not liable for delays caused by shipping carriers, customs clearance, weather conditions, strikes, or other unforeseen circumstances.
If your order appears to be lost or significantly delayed, please contact us and we will assist in investigating the issue with the shipping carrier.
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8. Incorrect Address
Please ensure that your shipping address is correct at checkout.
FedroTechnik is not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an incorrect address, additional shipping fees may apply.
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9. Contact Information
For any shipping-related questions, please contact us:
FedroTechnik
Email: jurecerny@gmail.com
Phone: +420 730 465 841